Privacy Policy
Last updated: January 2026
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Information We Collect
When you place an order with Noblesocks, we collect the following information:
- Billing Address
- Shipping Address
- Email Address
- Phone Number (optional)
- Payment Information
Additionally, we automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and referral URL. This helps us prevent security issues, improve our website, and understand how customers find us.
How We Use Your Information
Your information is only used to fulfil your order and provide you with excellent customer service. Specifically, we use your information to:
- Process and ship your orders
- Send order confirmations and shipping updates
- Respond to your questions and requests
- Send promotional emails (only if you opt in)
- Improve our website and services
We do not sell or redistribute your information to anyone.
Security and Data Storage
We take the security of your personal information seriously. All order-related data, including billing and shipping addresses, is stored securely on our servers. All data transmitted between your browser and our website is encrypted using Secure Sockets Layer (SSL) technology.
We do not store your credit card data. All payment processing is handled securely by our payment provider, Stripe, which is PCI-DSS compliant.
Cookies
Cookies are small files that reside on your computer and allow us to recognise you on your next visit or store your shopping cart contents. We use cookies to:
- Remember items in your shopping cart
- Recognise you when you return to our website
- Understand how you use our website to improve your experience
You can choose to disable cookies in your browser settings, but this may affect some functionality of our website.
Third-Party Services
We use trusted third-party services to help operate our business:
- Stripe - Payment processing
- Royal Mail / DPD - Order delivery
- Google Analytics - Website analytics (anonymised)
These services have their own privacy policies and we encourage you to review them.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request transfer of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at privacy@noblesocks.com
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
Noblesocks
Cambridge, England
Email: privacy@noblesocks.com